Shipping policy
Shipping Costs
All shipping costs are covered by Belvoirne. We offer discounts and promotions throughout the year — follow our updates so you don't miss exclusive offers.
Order Processing Time
- Order processing: 2-3 business days
- Delivery: 4–6 business days
- Total delivery time: 6-9 business days from the moment of your order.
We ship exclusively within the United Kingdom.
Every order for in-stock products placed before 18:00 (UK time) will be processed within two business days. Orders placed on weekends or bank holidays will be processed on the next business day.
Delivery within 6-9 business days = 2–3 business days processing + 4–6 business days shipping.
We offer Free Shipping | Track my order
Lost or Damaged Parcels
In the unlikely event that your order is lost or arrives damaged, please contact our customer support team at support@belvoirne.com.
If your package is confirmed as lost in transit, we will offer a free replacement or a full refund, depending on your preference.
If your order arrives damaged, please provide clear photos of the packaging and the affected item. Once reviewed and approved, we will arrange a replacement at no additional cost or issue a refund.
- Shop name: Belvoirne
- Email: support@belvoirne.com
- Phone: +44 7882 734536
- VAT number (Tax Identification Number): NL004072599B72
- Commercial Register Number (KVK): 85265632
Business Name: AJB-Marketing
Business Address: Louis Paul Boonhof 65, Waalwijk, Noord-Brabant, 5144 SM, Netherlands
Warehouse Address: No. 10-2, North Lane 2, Hourui Area, Hangcheng Street, Bao'an District, Shenzhen, 518102, China
Our dedicated team is available Monday to Friday, 09:00–17:00 (UK time, GMT/BST).
We are committed to responding to all enquiries within 24 hours on business days to ensure a smooth and professional experience.